## Help Content

**Title:** How Buy Box Matching Works
**Format:** Help article
**Audience:** New users
**Slug:** buy-box-matching
**Purpose:** Understand how ReiSearch finds properties that match your buy box and what to do when a match arrives.

**Content:**

Buy box matching is the system that connects what you want to buy with what other users are selling. When someone publishes a property that fits your saved criteria, ReiSearch flags it and sends you the details.

### How Matching Works

The platform compares every published property against every active buy box. A match occurs when the property's attributes fall within the buy box's criteria:

- **Price** falls within your price range
- **Property type** matches one of your selected types
- **Location** is in one of your specified cities, ZIPs, or metro areas
- **Deal type** matches one of your selected deal structures
- **Beds, baths, square footage, year built** all fall within your optional ranges

A property must meet all required criteria to generate a match. Optional fields (beds, baths, sq ft, year built) are evaluated only if you set them. If you leave them blank, they do not block matches.

### Where Matches Appear

- **Notifications** — The bell icon in the global header lights up with a count. Open it to see match notifications with the property address and a link to the listing.
- **Dashboard** — Match notifications appear in the Notifications panel on the right side of the Dashboard.
- **Auto-send presentations** — If enabled, a full presentation about the matching property is sent directly to you. You receive it without taking any action. Auto-send is capped at 3 presentations per buyer per 7 days.

### What to Do When You Get a Match

- Open the notification or presentation and review the property details.
- Check the comps attached to the property. If the publisher included comps, they appear in the presentation.
- Respond to the publisher through the messaging system or the contact information provided.
- If the property is not right, dismiss the notification. The system continues to match you with new properties.

### How to Get Better Matches

**Too few matches?** Widen your criteria:

- Expand your price range by $50,000 in each direction.
- Add more cities or switch from a single ZIP to the full metro area.
- Select additional deal types.
- Check more property types.

**Too many irrelevant matches?** Narrow your criteria:

- Tighten your price range to exclude properties outside your budget.
- Remove locations where you do not operate.
- Add optional fields like minimum beds or minimum square footage.
- Select only the deal types you actually close.

### Match Frequency

New matches appear as properties are published to the Marketplace. If no new properties match your criteria, you may not receive matches for a while. Check the Marketplace occasionally to see active listings in your target area, even if they did not trigger a match.

### When Matching Stops

Your buy box stops generating matches if:

- You deactivate or archive the buy box.
- Your account is inactive or suspended.
- The buy box visibility is set to Private and you stop appearing in buyer searches.

Reactivating the buy box resumes matching.

**Next steps:**
- How to Create a Buy Box
- How to Edit and Manage Your Buy Box
- Smart Buyers Lists
- Buy Box Auto-Send

**Status:** Draft v0.1