02 Out Of Tokens

What Happens at Zero Tokens

The platform shows a purchase modal with three options:

• Buy a token bundle — One-time purchases with no bonus (except the $500 bundle which includes +10% bonus tokens). Tokens never expire.
• Upgrade your plan — Higher-tier plans include larger monthly token allowances and higher bonus percentages. Core starts at +10% bonus tokens per month.
• Earn tokens through the checklist — Complete remaining onboarding checklist items to earn free tokens. Visit the Dashboard to see available tasks.

Free plan users cannot run comps without tokens or pay-as-you-go credit. Paid plan users who exhaust their monthly allowance can purchase extra tokens at any time.

How to Check Your Balance

Open the Dashboard. The Tokens Wallet card shows:

• Total Balance — all tokens from every source
• Purchased Tokens — one-time bundles you bought
• Available Monthly Subscription Tokens — tokens from your current billing cycle

Purchased tokens remain unused until monthly tokens are depleted.

Monthly Allowance and Rollover

Monthly tokens reset at the start of each billing cycle. They do not roll over. Purchased tokens remain in your wallet until you spend them.

Token-Earning Options

• Invite a friend — Earn 1,000 bonus tokens when your referral joins ReiSearch. Track status in Billing.
• Complete checklist items — Profile setup, networking actions, and property tasks each reward tokens on completion.

Still Running Out Too Fast

If you consistently run out before the end of your billing cycle:

• Check your Monthly Usage Activity log in Billing to see where tokens are going.
• Consider upgrading to a plan with a higher monthly allowance.

Next steps: - Token Costs Reference - Buying Token Bundles - Premier Plus and Plans - Earning Tokens Through Actions